Internal Comcast Powerpoint Shows They Know They Suck

Courtesy Digg / Tech Industry News  Sat, 06/21/2008 - 10:13

It's no secret to most readers that Comcast's outsourced techs are often late, rude and incompetent, and that calling customer service is more akin to improving dialogue in a Beckett play, but as this exclusively obtained internal Comcast powerpoint shows, it's no secret to the cable company either.

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