More than 30 broadband providers including BT, Virgin Media and TalkTalk have signed up to a voluntary code of conduct designed to prevent consumers being mis-sold high-speed internet access packages.
Broadband advertising has become increasingly controversial because internet service providers (ISPs) often promote the theoretical maximum speeds achievable on their networks rather than the speed most customers can actually get.
A recent survey by the comparison website Broadband Expert found that actual speeds were often less than half...
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